Office depot virus scan

This promotion is for Rewards members only. Join Sign In. Select image or upload your own. Show More. Item Qty -. Free Store Pickup in 20 Minutes. Sold in stores. I'd been completely unaware of this activity until I received my settlement check in today's mail. My situation could have been from one of two visits.

Kudos to the FTC, I came home to find the refund check in my mailbox. It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. For more information on how the FTC handles information that we collect, please read our privacy policy.

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Office Depot computer scans gave fake results. Share this page Facebook Twitter Linked-In. March 27, by Bridget Small. Consumer Education Specialist. Blog Topics:. Comments Richard L. March 27, reply. Anne March 27, reply. Dani March 27, reply. The FTC has been working hard and its good to see results like these. Keep it up. Will March 27, reply.

So is Support. RexxC59 March 27, reply. FTC Staff March 28, reply. I am disgusted! JT March 27, reply. Balding Eagle March 27, reply. Great work. To me this what the gov. Dancer March 27, reply. Thank you very much for sharing this information with me. Kath5heron March 27, reply. Bezanson and Brittney E. Levine and Cary D. Lazzarotti and Jason C. Navaro and Daniel J. Mitchell and Monica A. Nowak and Jeffrey S. Goldman and Jordan E. Securities Laws Inapplicable to Sylvia and Patrick E.

McDonough Novartis v. Accord — No Limits on Negative Limitations? Polymarket Settles for Operating McAvoy and Stephen A. McDermott and Casey L. Hennessy and Aaron T. Eichberger and Atoyia S. Office Depot "tech experts" told customers that PC Health Check would "optimize" their computers, but in reality the software "did not run complete diagnostics on consumers' computers," the FTC said. Some later versions of the software did some "limited optimizations After displaying fake scan results to consumers who had checked any of the four boxes, PC Health Check "also displayed a 'view recommendation' button with a detailed description of the tech services consumers were encouraged to purchase—services that could cost hundreds of dollars—to fix the problems.

In some cases, store employees checked the boxes themselves, guaranteeing that the software would produce a warning, the FTC complaint said. The companies were aware of complaints for years but kept on using the deceptive software to trick consumers, the FTC said.

The Florida Attorney General's office informed Office Depot of complaints about its tech support services in Another employee complaint was escalated to Office Depot management and Support. Employees who pushed the scans got "positive performance reviews" and "extra commissions" if they "met their weekly PC Health Check runs and tech-support service sales goals," the FTC said.